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Help Center

  1. Sync
  2. Errors & Troubleshooting
  3. Desktop & WebUI

    Desktop & WebUI


    • Out of memory
    • My files don't sync
    • Peers aren't connecting
    • Download/upload speed is very slow
    • How do I reset my WebUI password?
    • Conflict files in Sync
    • Sync Service Troubleshooting on Windows
    • No Sync icons in the file browser/no Sync-related items in the context menu on Mac/Windows
    • Unsupported asterisk (*) characters at the end of file/folder names
    • I'm using Sync Free and there is no "Disconnect” button in the folder menu...
    • Locked files
    • Folders are duplicating with an index (i) in their name.
    • There’s no Share button in Web UI…
    • Sync doesn't start when opening Link in browser
    • If your device is stolen