Help Center

Sync doesn't start when opening Link in browser

Most likely your browser cannot pass the link to Sync for some reason.

Quick workaround
As a workaround try pasting the Link to Sync directly: click on cog icon -> "Manual Connection" and paste the copied link there. 

Things to try

  • Browser security settings.
    Try opening the link is some other browser. If it works in other browsers - check security settings, make sure that there are no plugins, add-ons that might be blocking Sync’s links.
  • Operating system associations
    Check registry keys:
    Your PC should have these two keys: 
    1. HKEY_CLASSES_ROOT\rslsync\shell\open\command ""C:\Users\USER\AppData\Roaming\Resilio Sync\Resilio Sync.exe" /ADDURL "%1"" 
    2. HKEY_CLASSES_ROOT\rslsync\DefaultIcon "C:\Users\User\AppData\Roaming\Resilio Sync\Resilio Sync.exe" /ADDURL"%0"
  • Google Chrome settings
    If you use Google Chrome, quit Chrome and go to
    Win7: C:\Users\username\AppData\Local\Google\Chrome\User Data
    MacOS: "~/Library/Application Support/Google/Chrome/"
    Open file Local State in a text editor and search for 'rslsync:true' or ''rslsync:false'  Delete this line, save and close the text file.
    Now relaunch Chrome and try the link again.
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