Help Center

Sync Interface on iOS devices

Here's an overview of Sync UI on iOS devices.

1. Opens Options (see below).
2. Expands to submenus:
 - Create folder (adds a new share);
 - Scan QR code (opens camera to scan the QR and connect to another share or device);
 - Enter key (lets you enter a share key, for cases when QR code is not available);
 - Camera backup (enables Camera Roll backup);

3. One of the sync shares and its inside expanded.
4. Camera Backup. Note that it's not listed here by default, it needs to be enabled though '+' button. 
5. File or subfolder details (see below).




Helen: opens identity details - username, fingerprint and device name
Folders: opens folders view
My devices: opens the list of linked devices. Has options to unlink current device or rename it (change device name)
Setting: opens general Sync settings. See here for details
Help: opens Sync help Center
Contact Support: lets you write to support  



 Share details:

anc: share name, and the pencil icon lets you rename it. 
Share: lets you share this folder with other peers
Pause: pauses synchronization
Disconnect: disconnects the folder from  Sync. All files from it are removed from this device, but preserved on others
Clear: turns all synced files on this device into placeholders. Available only  with Selective Sync ON
Selective Sync toggle to turn it ON/OFF 
Peers: shows the peers list
Details: displays information about the folder such as permission type,  size, number of synced files
Advanced preferences: explained below


Advanced preferences: 
 Use Archive: disables/enables file archive, through which renamed files are processed. It helps to avoid re-syncing of renamed files. 
Overwrite any changed files: option to re-download the files from the source peer if this file gets changed on the mobile. This option is available for Read-only shares. Detailed description on what this option does see here.
Use relay server: enables/disables relay server. Relay servers are used when peers cannot connect directly to each other.
Use tracker server: enabled/disables tracker server. Tracker server is necessary for peer discovery over WAN.
Search LAN: sets Sync to use broadcast packets in LAN for peer discovery. For successful discovery router shall also have broadcasts enabled. 
Add new host: add a predefined host. Put IP and listening port of a remote peer. Phone will be connecting to that peer directly. Can be used with relay, tracker and  search LAN options being OFF.

Was the article helpful? Yes / No, send feedback on article Thanks!

Please note that we won't mail you back. This is just purely feedback on the article above. If you need help from our Support Team, please use the "Contact Support" link at the top of the page.