Are Resilio Sync v2 and v3 compatible?
Resilio Sync v2 and v3 preserve synchronization compatibility. However, devices that are linked with one identity should be all updated to v3 to avoid license conflicts.
What has changed in functionality of Resilio Sync v3?
Resilio Sync functionality is fully available for non-commercial use, no changes compared to Resilio Sync v2.
What has changed in licensing of Resilio Sync v.3?
A license is required to activate Resilio Sync v.3. Previously purchased Resilio Sync Home Pro and Home Pro for Family continue to work. New customers should acquire a license from our site. Read more about licensing here.
Can I use the same license on several devices?
Yes, provided these are your personal devices where you use Sync for personal non-commercial purposes.
Can I share the license key with my friends and family?
Previously purchased Resilio Sync Home Pro license is only intended for your own personal use and cannot not be shared with family members or friends.
Previously purchased Resilio Sync Pro for Family license can be shared with up to 5 family members.
Resilio Sync license that you acquire from the site is associated only with the given person and cannot be shared with others. Please invite your friends and family to get their own license.
Why I cannot update my Resilio Sync Business installation?
We're committed to providing our business customers with the best possible storage synchronization platform, including our next-generation product, Active Everywhere. More information is available on our website.
I use Sync Business on my personal Windows Server. Can I update it to Resilio Sync v3?
Resilio Sync Business installations, including those on personal Windows Servers, cannot be updated to v3.
Will support continue to be provided for Resilio Sync Business?
Support will be provided to all Sync Business licenses.
I have an existing Resilio Sync Business license, can I continue using it?
Yes. You can continue to use your existing license, it's available from License Management Account. However, we recommend that Business users consider our next-generation solution, Resilio Active Everywhere.
Will security updates continue to be issued for Sync Business?
Security updates will be provided to all Sync Business .
I bought a Resilio Sync Home license shortly before the release of Sync v3. Can I get a refund?
Please contact support with your purchase details. Our refund policy covers purchases made within six months before the release of Sync v3 (released on 07th August 2024).