Help Center


Licensing FAQ


- I already have Sync Pro license for Individuals that I bought some time ago. Do I need to pay to update to Home Pro and what's is the difference between them? 
There is no need to pay, and basically there is no difference between these two licenses. This is just a renamed license. So simply keep using your license after updating to Sync v.2.5. Sync Pro license for Individuals covers all Sync v2.x updates.

 

-Can I update my current Pro license (for personal use) to Family pack or do I need to purchase it separately? 
You can update. Use the link below, where instead of ##### you need to put the OrderID. You can learn Order ID from Purchase confirmation mail, or if the mail is lost, contact support and tell them your license ID, or at least the e-mail with which you've bought the current license. 
https://www.resilio.com/buy/upgrade-to-family/?order_id=#####

Once updated,  download the new license key and share it with your family members. 

 

 

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